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The Laserfiche integration connects your municipality’s Laserfiche document management system to Prophecy Gov, making those records available in AI chat responses and search results. Unlike the SharePoint integration, Laserfiche requires setup by the Prophecy team — you submit a request and the team configures it for your municipality.

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Request the Laserfiche integration

1

Go to Settings > Integrations

Sign in to Prophecy Gov as a city admin and navigate to Settings, then select Integrations.
2

Request integration

On the Laserfiche card, click Request Integration.
3

Submit your contact email

Enter your email address and click Submit Request. The Prophecy team will receive your request and follow up to coordinate setup for your municipality.
Only city admins can submit an integration request. The Prophecy team handles all configuration — no technical setup is required on your end.

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After Laserfiche is enabled

Once the Prophecy team has configured Laserfiche for your municipality, the Laserfiche card in Settings > Integrations displays a Configured badge. From that point on:
  • Laserfiche documents appear automatically in AI chat responses and search results alongside your other sources.
  • All members of your municipality can access Laserfiche content through Prophecy — no individual setup required.

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View a Laserfiche document from a citation

When the AI references a Laserfiche document in a chat response, a citation appears with the document name. Click the citation to open a document viewer inline within Prophecy, so you can review the source without leaving the application.

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Permissions

The Prophecy team sets up and maintains the Laserfiche connection. If you need to update or remove the integration, contact Prophecy support.